“The real
position will come to light when we have the assessment done by a third party”
– this is a very common comment made during the evaluation of the performance
of the on-going projects or their outcome. Such an intervention of the
performance profile of the people and projects starts right from the school
level.
When the learner comes with a
statement “I know this”, the teacher asserts “Well, you may or may not know
this. How do I know that you know this?” and he or she plays the role of a
second party., to cause an intervention through a structured model of
assessment, she believes is right to assess the learner.
And then the Boards of Education
walk in to assess whether the learner has learnt and whether the teacher has
done the job properly to ensure the learning of the first party with much
broader objectives, which lie out of focus of the ambit of learning of the
first party.
If one critically examines, the
assessment of the second and third parties are operative far away from the
actual circle of learning, where the learner or performer as the first party is
the lone operator or possibly in a few cases, spported externally by a second
party. The observations of the second
and third parties are facilitative and reflect a distant and bird’s eye view of
the real learning activity or performance. Their so-called assessments happen entirely in
a different “time and space” outside the learning sphere.
While the compass of learning or
performance of the first party is highly focused and personal, the tools of
assessment used by the second and third parties are generally normative.
What is significant, is that the
learner as the first party should be convinced about the strengths and weakness
of the process in which he or she is involved. That alone would help him to
correct, modify, improve and scale up his performance. The assessments of the
second and third party may or may not have an emotional impact on the learner,
but the self-assessment of the learner is a critical and is something which
could convincingly put him on the track. It would indeed mean that there should
be harmony between the objectives of assessment of the first, second and third
parties, if at all these three stage
assessment has to be relevant and meaningful, which rarely occurs.
The challenge in the entire
process is to ensure- whether the self-assessment is objective, whether the
right tools have been employed, whether the assessment reflects the factual
position of the process. That is where the second party mentoring or validating
and improving the tools of assessment of the learner plays a vital role. It is
quite possible that the objectives, priorities and focus of the second and
third parties could be slightly different and hence the ‘self-assessment’ of
the first party may be considered as weak, falling short of targets and thus
rejected. In a number of cases, entrepreneurial initiatives meet this fate.
While it is important to keep certain core objectives, securities and defined
scope of achievement, it is equally important to give ‘time and space’ to the
players to articulate the way with their own frame of mind, so long it is not
perverse or manipulative.
Once the focus in the entire
system shifts to effective first party assessment and the role of the second
party becomes more mentoring, the third party interventions in assessments may
be superfluous and irrelevant.
What is the problem?
Psychologically, many of us are elated when we are recognized and commended by
someone else. We are happy when we are celebrated by others. And hence ‘the
certificates’ – the ‘Brands’ associated with ‘certificates’.
While we cannot do away with the
existing romance with the second and third parties to feel ‘happy’ or to “make
them happy”- a paradigm shift over a period of time where “skills” speak than
“certificates” will be a journey towards El Dorado!
The concept doesn’t stop with a
school scenario. It extends to all fields of activity, in office procedures,
business plans, market assessments and financial allocations and the like.. I
have seen in a number of cases, quality certifications, brand authorizations
are mostly on display and there is huge gap between the factual situations and
what those ‘credentials’ stand for.
While I do not rule out the need
or place of a second and third party assessments in their entirety , I think
the paradigm shift to empower the first party through self-assessment that is
valid, reliable and credible is much more vital than the rest. This approach could possibly initiate a
journey towards organizational improvement and efficacy !
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