Saturday, August 27, 2016

EDUCATIONAL ORGANIZATIONS NEED PROFESSIONAL HR PRACTICES



Down the memory lane, I recall one of the interviews I attended for the post of a Lecturer in Chemistry in a leading college in the southern part of Tamilnadu sometime around 1970. The college was owned and administered by a leading businessman who owned some match and cracker factories. He was not an educator by himself, but the position did offer him the authority to interview the candidates as a single member of the Interview panel. 

As I entered the room where I was invited, I was shocked to note that there was not a single chair for the candidates and I was looking for one. As he started questioning I politely indicated the absence of a seating arrangement for the candidates. He shot back saying “You seem to be arrogant. Why not answer standing for sometime?” I didn’t offer any answer but walked out. Such incidents are not far and few and are proof enough to the poor understanding and display of HR practices. Even some leading colleges and schools are no exception.

Two years back, when I had the occasion to visit an Engineering College to conduct a training program on soft skills, I found the Administrator of the college (who appeared more a boxer!) shouting at the Head of the Department of the college in the presence of the students in a foul language. I felt the concerned person should have simply walked out as a protest, but one doesn’t know what his compulsions were.

I remember an incident when a member of the panel in an interview representing the management and was an MBA and in the business of stock-market, started asking questions to post graduates in Biology and Biotechnology just by referring to the google sites in his smartphone. He possibly didn't understand and acknowledge his limitations. 

Educational administration is entirely a different ball game, and many of the strategies adopted in HR practices and industries do not necessarily fit in into this system. The school managers with competencies of different types sometimes suffer from the absence of deep understanding needed to handle the psyche of the persons in educational platforms. Possibly all the skills they have are very useful, but need to be re-positioned to the ecosystems of educational institutions. Very often trust deficit and the confidence that anyone can guide a teacher, who has some professional skills acts as a roadblock to healthy interpersonal relations in educational management. 

It is important to understand, the authority, in whatever level and form exists, does not bestow high handed treatments of the members of the team. Successful organizations have always had not only a well-coordinated team, but one where mutual trust and respect exists. As such educational organization should be bacon lights for excellent HR practices which would be a direct experiential learning for their stakeholders.

In an entirely changed scenario where every employee needs a personal touch, understanding, empathy, motivation and consideration, it is important that a strong HR team should be positioned to deal with all relevant issues. Further, Absence of professional approaches in administration slowly, but surely, would reflect the declining health of an organization.

Some of the issues which seem to be haunting the educational organizations both at the school level and higher educational level are:

a. Recruitment planning and induction
b. inter-personal relationships
c. Professional Ethics – mentoring and monitoring
d. Continuous professional development
e. Feedback mechanisms and re-engineering HR practices
f. Growth profile mentoring and facilitating
g. Building the climate of a Learning organization
h. HR documentation and legal issues

There could be several other issues which could be unique to individual organizations.

While many institutions have good administrative set ups to look after some of these issues, most of them do not have a comprehensive HR department to engage in the above activities with the attention they deserve. 


Institutions with a futuristic outlook need to apply their mind on this issue. 

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